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Yes — US orders over $75 ship complimentary. The exact shipping cost for smaller orders is shown at checkout before you pay.

Orders placed before 1pm ET ship the same business day. You'll receive a confirmation email with tracking as soon as your parcel leaves us.

We accept all major credit cards, Shop Pay (including pay-in-installments), Apple Pay, Google Pay and PayPal. Checkout is securely hosted by Shopify.

Please contact us as soon as possible. We can usually amend or cancel orders that have not yet been prepared for dispatch.

Unopened products may be returned within 30 days of delivery. Full details are in our returns policy.

Apply from thinnest to richest: cleanse, then press 3–5 drops of serum into face and neck, and finish with a spatula-measured layer of cream. Use morning and evening, and follow with SPF in the morning.

Peptides are generally easy to pair. Many people use vitamin C in the morning and retinoids at night alongside their peptide serum. If your skin is sensitive, introduce one new product at a time.

Our formulas are designed to be gentle, but everyone's skin is different. We always recommend a patch test on the inner arm 24 hours before first use. Discontinue use if redness or irritation occurs.

Used morning and evening as directed, a 30 ml serum typically lasts around six to eight weeks. Once opened, use within 12 months.

Skin renews itself gradually. Most people notice skin feeling more hydrated straight away, with smoother, firmer-looking skin building over several weeks of consistent use.

No — you can check out as a guest. Creating an account lets you view your order history and speed through checkout next time.